Full-time: 40hrs/wk (week is divided into 30hrs as shift lead and 10hrs office work)
The cafe manager is responsible for helping Tea Zaanti become a must visit neighborhood establishment and a leader in creating Salt Lake City’s communi-TEA vibe.
To be successful in this role, you are expected to have working knowledge of cafe/coffee shop management and operations. Tea Zaanti is in a growing and learning phase and we expect the manager to be intuitive and work with the owners, other manager, and staff to assure the shop is moving in the right direction.
Primary Responsibilities:
Ensure smooth day-to-day operations that deliver a top notch customer experience
Manage the wholesale and online operations
Event Management; this includes weekly musicians, monthly Drag Shows, wine events, nonprofit events, etc.
Build a consistent social media presence
Build and maintain a customer loyalty program
Shared Responsibilities:
Employee scheduling
Staff training
Cultivating a culture where staff feel appreciated and proud to work at Tea Zaanti
Machine maintenance; espresso machine, tea boilers, fridges, etc
Shop appearance; retail stocking & merchandising, indoor & outdoor customer areas, kitchen operations, tea & supplies storage & packing areas.
Help maintain inventory for cafe and tea production
And everything else that goes into operating Salt Lake’s ONLY Tea and Wine Café
Requirements:
Five years restaurant experience, ideally one year management experience
Shifts will include evenings, weekends, and holidays
Team management skills
Exceptional customer service
Outstanding personality and the ability to create small talk
Email resume and why you’d be excited about managing Tea Zaanti to scott@teazaanti.com
